Moxy Manchester City 🏨

What People Are Saying 💬

AI summary of real reviews

Customer Praise

• "Great staff" who are described as "nice" and "kind".
• The hotel environment is "scrupulously clean" with specific praise for the "very clean" bathrooms.
• "Surprisingly quiet" rooms ensure a peaceful stay.
• "Great hotel and easily accessible by tram! Nearest station is a 3/4 minute walk away."

Atmosphere and Service

• The lobby is "amazing" with "lots of board games and a ping pong table available", creating a "games room and quirky" atmosphere.
• Decorations for special events, such as "Pride week", add a "very cool and chill" ambiance to the downstairs area.
• A warm "welcome" with guest check-in "early" upon request, highlighting flexibility and consideration for guests' needs.
• Guests appreciated extra perks such as a "free drink voucher when we checked in".

Food Quality

• Late-night options available, with a mention of "late night pizza" enjoyed after a long travel day.
• Note on improvement: "Healthy food options" could be expanded.
• Suggestion for staff to inform guests "to get their own napkin and cutlery" when ordering at the bar.
• The "welcome tray" could be more generous with requests for "more than 2 tea bags, 2 sachets of coffee and 2 measures of milk".

Overall Experience

• The "rooms were clean" and praised for having "very comfortable beds", though the rooms were noted to be "quite small".
• Highly recommended by visitors who felt "safe to be yourself and very well taken care of".
• Minor complaints about amenities such as "lumpy pillows" and a room with "no fridge/mini bar and no window", which caused a "weird smell".
• While great for leisure, not recommended for business, as the "desk is like a small shelf and not suitable as a work desk".