Billings Depot 🏛️

What People Are Saying 💬

AI summary of real reviews

Customer Praise

• "The Billings Depot is the best wedding venue in Billings, bar none!" praised one customer, highlighting the venue's superior standing in the area.
• One reviewer mentioned that Marci and her team "truly did an amazing job," emphasizing their capabilities in ensuring that everything came together perfectly for the event.
• Another customer expressed gratitude, noting that the staff made the day "truly one of the best days of our lives" and appreciated their hands-on assistance.
• The history of the Depot was appreciated, with one guest loving the rich historical backdrop the venue provided.

Atmosphere and Service

• The venue was described as "beautiful" and "spacious," particularly suited for large events.
• Some guests experienced issues with air conditioning in the main room, which "felt like there was no A/C."
• While many staff members were praised as "kind and helpful," the enforcement of certain rules by the director was noted by several customers.
• Customers appreciated specific staff members like Marci, who was described as "kind, patient, and exceptionally knowledgeable."

Food Quality

• There were concerns regarding the lack of adequate refrigeration, noted by one reviewer who mentioned "my bride's flowers were very hot and unhappy to be in this space."
• One guest highlighted a logistical issue with the bar station, noting it "does not have running water or a drain system," which created inconvenience in transporting water.
• Customers were not able to customize the floor plans significantly according to one review, which may impact how events are planned in terms of food service layout.
• The venue's atmosphere was generally appreciated as "easy and classy," though some decor elements were perceived as situationally odd depending on events.

Overall Experience

• One wedding planner mentioned significant frustrations in dealing with the response and booking process, finding it difficult to get consistent answers and service.
• The venue was regarded as "an absolutely beautiful place for a wedding event," though organizational issues were noted.
• Rules and restrictions were considered by some to be overly strict, impacting the overall ease of use of the venue.
• Positive experiences were supported by teamwork and the efficiency of specific staff members, contributing to enjoyable event outcomes despite encountered difficulties.