The Old Spaghetti Factory 🍝

What People Are Saying 💬

AI summary of real reviews

Customer Praise

• "Food was excellent 👌🏽." The dishes received high praise for their taste and presentation.
• Customers appreciated the "delicious" Italian cream sodas and cheesy garlic bread.
• The welcoming nature of the staff was noted, with one reviewer highlighting how a waitress was "super welcoming".
• Several reviewers mentioned the restaurant as a worthy visit; one noted, "the wait was worth it" and enjoyed trying various dishes.

Atmosphere and Service

• Reviewers described the atmosphere as "beautiful" and "excellent". One even mentioned being seated in the trolley for a unique experience.
• Service was seen as "friendly," although experiences varied with speed; some noted delays, especially on busy evenings.
• Shelley, a hostess, received commendations for going above and beyond, taking care of everything from recommendations to serving meals.
• One diner found the service "pleasant and entertaining," adding a positive note to their experience.

Food Quality

• While the overall opinion on food was positive, there were mixed reviews regarding the seasoning. "Overseasoning" affected some dishes like meatballs and fettuccine.
• The "taste of the food" was criticized for not meeting expectations, with specific mention of undercooked pasta and broccoli.
• A misidentified soup was mentioned; despite the mistake, the clam chowder was still enjoyed by the customer.
• One reviewer praised the consistently "delicious" meals, with every dish being appreciated during a group visit.

Overall Experience

• The dining experience had high points with many customers finding the visit worth the wait and describing the ambiance as excellent.
• Service was generally praised; however, the speed of service varied, with some experiencing delays particularly at the end of their meal.
• Although some dishes were critiqued, the old-school charm and uniqueness of the setup impressed diners.
• Despite some inconsistencies, frequent guests of The Old Spaghetti Factory deemed this location as generally enjoyable, suggesting it may have been an "off night" for any issues experienced.